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Team Leader - Rostering - St Carthage's Community Care, Lismore, NSW

The Organisation

St Carthage’s Community Care offers support for children, young people and adults with disabilities, people with dementia and older people.

Participating fully in community life is our daily goal for our clients.

We aim to eliminate the three plagues of loneliness, helplessness and boredom by offering opportunities to enhance people’s sense of belonging and well-being.

At the core of St Carthage's Community Care services is the belief that each person has invaluable worth, is to be treated with respect and dignity and that the close and continuous relationships with other people in the community provides the young and old with a pathway to a life worth living.

The work of the organisation endeavours to demonstrate the care and compassion we have for one another as we strive to live our lives in a meaningful way.

The Role

Reporting to the Operations Manager, you will be responsible for providing leadership and support to a team of Rostering Officers and Community Care Workers to ensure the delivery of timely, high quality and person-centred services for our clients, their carers and families.

You will support and influence team culture and ensure the Aged Care Quality Standards, National Disability Practice Standards and Award provisions related to rostering are met.

You will work collaboratively with the Team Leaders Aged Care and NDIS and others within and outside the organisation and be looking for ways to continually make improvements to our systems and services.

Key Requirements

As well as a desire and passion to help others in the community, we are looking for someone who:

  • has experience in a Team Leader or other supervisory role within a rostering/work scheduling setting
  • understands and can apply Award provisions related to rostering, and is experienced in the use of automated rostering systems
  • has a good knowledge of the Aged Care Quality Standards, NDIS Practice Standards, Home Care Packages, Commonwealth Home Support Programs and the National Disability Insurance Scheme (NDIS)
  • is a good communicator and can build and maintain positive relationships with internal and external stakeholders
  • understands the principles of social justice and equity, Equal Employment Opportunity (EEO) and Work Health and Safety (WH&S) requirements relevant to the role
  • is computer literate in a Windows environment.


For a confidential discussion about this position and to obtain a copy of the Position Description, please contact Nevine Piperides at REACH Human Resources on 0418 698 327 or

Application Process

Applications must include a Cover Letter and Resume. Your Cover Letter must address each of the selection criteria in the Position Description. Applications close Friday 2 October 2020 and are to be sent to

Only candidates with the right to work in Australia may apply for this position.

Preferred candidates will be required to have a National Police Check and Working with Children Check clearance and appointment will be subject to satisfactory check outcomes.

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